5

James said friendly helpful communicative up-front and accommodating.

4

When my son hit a curb during a snowstorm. He broke some parts in the drivetrain. To where the front wheel was only hanging on by the shock. I told this to the dispatcher. And the dispatcher told the tow truck driver that only had a wheel noise. So he showed up a tow truck that wasn’t equipped to pull my car on without damaging it even more. Front quarter panel got mangled. Kind of disappointed. And I was still charged for the tow, even though it did more damage in what it would cost to fix. That said, the repair work was a good price(enough to get it road worthy. Although it did take more time than expected with poor communication. We didn’t get the body work fixed because my son needed a car ASAP. I’ve used them before, but this time I don’t feel like they had their best foot forward.

5

I know I will always get an honest accurate estimate and trust the team completely.

4

They found that my fan behind the radiator had slid down out of place because 2 large bolts were missing that held it in place. Mr Tire nor Ford dealership didn't notice it. They both did and extensive diagnostic on my car just the week before.

5

They were professional in every way

5

Friendly people

4

Sharon said she was very pleased with the customer service the staff provided.

5

Once again, great service, friendly and professional staff. Work completed promptly.

5

Dana said everything went well and she has no complaints.

5

Lonnell said the business has exceptional service

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