Butch bailed us out of a major screw-up caused by a different AAA mobile repair company. He diagnosed the problem quickly and accurately, then provided the tow we needed professionally and efficiently. When I asked him if there was anything else he needed from me before the tow, he said "just have a good day" because he could see how stressed out I was. We've always requested 40 West for any roadside repair and will continue to do so!