Frederick AUTO REPAIR

My muffler fell off and was dragging as I was driving down I-70 late on Christmas night. I was totally unfamiliar with the area, so I put my blind faith in the nice MD state trooper who called 40 West for me. Although a 45 minute wait was long from my perspective, I thought it was a very good response time for near midnight on Christmas. Since I was far from my origin and destination, I was expecting to get towed and then to have to find a hotel room for the night. Instead, the tow truck driver was able to use some chains to hold my muffler and exhaust off the road. This allowed me to complete my trip that night. Considering that they could have made much more money off of me by towing and then doing a full repair the next day, I thought this was extremely honest behavior and worthy of my first Yelp review.

I have AAA and I have used their service many times. Tonight my son locked his keys in his car and 40 West showed up pronto. The driver was very nice and knew what he was doing.

I can not say enough good things about this business. The mechanics are tops and John the Supervisor really knows his stuff. I like the way he explains things on the phone so you can clearly understandind the problem and the people here do not make out like you are stupid, thanks! The people at the front desk and Bev and Arnold are so polite, nice and helpful and make you feel at ease. Keep up the good work!

Took my car there last summer. they apparently did work that I could have had done free with the dealer (catalytic convertor that is covered by the federal goverment) I didn't know about it... they did and the dumb manager told me about it afterwords and did not even try to discount or fix the situation. the kicker is the manager lied after the fact and changd his whole story making me out to be a liar... Big waste of money and no attempt to even remedy it. take your vehicle somewhere else.