Years ago I would've totally recommended this place. Dependable and quick service who has served my parents and entire family for almost 29 years. Recently just had the worst care and experience at 40 west. And will never return again. And I recommend others do the same. I was leaving my job when my tire blew out and 40 west came within a decent time and towed my vehicle to their shop. I was informed that my tire would get changed in the time frame made available at the time. Which was an hour and a half. I settled for it because I had to get my tire fixed. In the time frame they were fixing my tire i stepped outside and made a few phone calls. The receptionist caught my attention to receive my payment. When I went over to pay she recited my total back to me. Which ended up being seemingly large in comparison to what I agreed on before getting the work done. I asked for a copy of the receipt and was asked what I was charged additional. She wasn't able to converse correctly what was the over charge. It wasn't until I continued to question it, that the supervisor stepped in and claimed they were miscellaneous things that needed to be done to the tire. However I purchased a new tire, I wasn't seeking to pay to get my flat tire fixed. They said they had completed other miscellaneous work that they believed needed to be done. Which essentially was done without my consent. And then they wanted me to pay for it after I never agreed to it. I'm a fairly young individual, but I'm definitely not dumb as they may have assumed trying to pulls fast one on me. When all the arguing was done with the supervisor he had the receptionist print me out a new receipt verifying the correct price. It seems as if the supervisor was making the attempt to pull a sneaky move and make me pay more. Definitely unprofessional and uncalled for. It was unnecessary to put up a fight with me about extra services added without my consent. At this point I was extremely livid. I stepped out for a brief moment to contact my mom who has been going to them for years and told her how crappy of an experience I was having. Informing her to contact the head of the company! She also helped me calm down. As I was walking back in I walked back over to the checkout counter and when the receptionist was handing me the receipt I noticed she had on jewelry that looked exactly like the jewelry I had In my car that my mother gave me. A sterling silver ring with a dark colored stone. Not very common to have this exact kind. The detail that holds the stone in place is very delicate and intertwines. It's very rare to obtain one of these rings considering my grandma made it for my mother when she was a little one. And essentially my mother gave it to me. And like an idiot trusting the company that has worked on our cars for over 29 years I trusted them to not steal my personal belongings from my car that I obtained services at their facility. At the time, I had questioned the lady, saying "that's a nice ring you got there." "What kind of ring is it", she was able to spit some b.s for the time being but I had a feeling in the back of my mind that something was up. By the time I paid for my tire and received my car. I made it a priority to double check my car. Where I had left the ring it was not there so before assuming the worse I proceeded to check the entirety of my car. And still it was not where I left it. I started freaking out because I was starting to believe the that gut feeling I had in the store was too true. I called them and told them there was a theft in my car and I was coming back to the store immediately. The supervisor yelled at me and told me his employees are not thieves and i simply told him my jewelry was in my car before services took place. He told me if I came back to the store and continued to "harass" them as he called it that he would call the police. I scoffed at his response and explained to him that it is unbelievable what they are trying to pull on customers. I called the police and unfortunately that day 40 west closed early that the cops were unable to do an investigation. I have yet to return there as well as take the loss of my jewelry. It's extremely unfortunate for myself being an uninformed customer on considering this auto care as dependable considering I have lost a treasure belonging that's been in my family for years. 40 west has lost a good number of its customers considering my whole family is really let down by the poor experience I had here. If you seek auto cares in the area, I recommend everything else on 40except for this place unless you want your belongings, your dignity, and your pride stomped on and stolen! No stars given ever again!