5

40 West provided towing and repair when my truck broke down, and this was my first time using this shop. The staff were friendly, well organized and provided great communication. Estimate was provided quickly and repairs performed promptly. They offered a 10% discount since I'm a AAA member and the job came in under estimate. My truck is now running smoothly. I will return to them for future auto work.

5

I've found them to be very accessible and accommodating. Their service is timely and they keep you informed as they're doing the work. They're conservative in having you spend your money and, most importantly, they stand behind their work. Good people!

5

This shop always gives me honest answers, and I feel entirely comfortable putting my car in their hands. I've had two cars maintained and repaired with them over the course of several years.

5

5

Kenny Downs with Frederick Advertising does great work! Kenny Listened to what our needs are and took the time to learn about our industry. This ensured our website best met our needs and reach our customers. He has also helped manage our other social media sites and advised on other advertising that has greatly helped our company. Thank you Kenny

5

I own an auto repair center in Lancaster, Pa. One of our customers had car trouble in Maryland and 40 West auto care did an excellent job. I worked with John to get our customer back on the road and he was absolutely outstanding. I would recommend 40 West Auto to anyone in the area, who is need a of a reliable mechanic WHO STANDS BEHIND THEIR WORK!! Good garages are every where, great shops are hard to find, if you want the best please visit 40 West Auto Care.

1

Left me stranded in freezing temperatures after breaking their truck and telling me they would be back with another one. Called the dispatch and was told that they weren't coming back and the dispatcher then proceeded to hang up on me. WORST EXPERIENCE OF MY LIFE!

5

As always Great experience , very pleasant staff , great work at a very competitive prices and always on time , we at MOTRAN HOME IMPROVEMENTS Inc..do recommend 40 west Auto care very highly .

5

Broke down on I-270 and 40 West came quickly to tow our car to their garage. They gave us a fair estimate for the work that needed to be done, and when we determined that the repair cost exceeded the value of the car, they helped us find a trade school nearby to take it off our hands. Friendly and helpful staff, highly recommend calling them if you need vehicle help in the Frederick area.

1

MY HUSBAND WAS LEFT IN THE SNOW IN A DRAINAGE DITCH BY A DRIVER WHO SWORE HE WAS COMING BACK IN AN HOUR WITH NEW EQUIPMENT OR A NEW TRUCK. HE NEVER SHOWED. (IT'S 20 DEGREES OUTSIDE) WHEN MY HUSBAND CALLED, THE DRIVER SAYS HE NEVER SAID THAT HE WOULD RETURN. THIS MAKES NO SENSE, BECAUSE MY HUSBAND WOULD NEVER HAVE STAYED BEHIND. HE IS VIRTUALLY TRAPPED. I CAN'T SAY ENOUGH TERRIBLE THINGS ABOUT THIS COMPANY AND HAVE ALREADY POSTED THIS STORY ON FACEBOOK. WE HAVE A LOT OF FRIENDS AND FAMILY HERE IN FREDERICK AND I HOPE YOU NOTICE THE LOSS OF BUSINESS.

40 West Auto Care & Towing is committed to ensuring effective communication and digital accessibility to all users. We are continually improving the user experience for everyone, and apply the relevant accessibility standards to achieve these goals. We welcome your feedback. Please call 40 West Auto Care & Towing (301) 662-2242 if you have any issues in accessing any area of our website.