Reviews are so important for a merchant so I wanted to make sure I left one. I got a flat and after briefly reading the reviews I chose 40 west because they had the best rating. Not disappointed. Allen pulled up behind me after a 15 minute wait as stated over the phone. So glad it was Allen! I’m inquisitive by nature and he answered every single question I had with a smile. And although the tire wasn’t fixable and we couldn’t (I say we like I did something) put the spare on I completely enjoyed Allen’s company. We called triple A and Allen stayed with us almost until the end, just to make sure we were taken care of. That’s exemplary service and I really hope he is recognized for that. You can’t train someone to wait it out with the customer, that’s just who he is as a person. Thank You 40 West, you made an excellent choice in choosing Allen for your company!!