Frederick AUTO REPAIR

Great towing experience. Amazing customer service. They arrived On time which is unheard of these days. Hassle free... was able to pay via credit card over the phone. Dispatcher coordinated perfectly between the two locations the car was towed. Can't say nothing but good stuff here. I would highly recommend them.

Good but they are so expensive.

Butch, the tow truck driver was very courteous and took his time loading up my motorcycle, he got me to the dealership on time, so they could fix my issue and get me out on the road again, I hope I don't have to use them again but if I do have to use a tow truck again, I know who I will be calling, and I hope Butch is the driver again.

Dispatch listened to my needs, sent someone out in a timely manor and Very professional.

Thank you to 40 West Towing for an emergency, on-the-spot towing situation this weekend. Driver Mike Lewis was terrific to deal with, super calm and professional in a very chaotic situation, and went above and beyond to make sure our towing needs were completely handled. We would request Mike Lewis at 40 West again when needed. Stay well!

Got stuck on the road due to the weather coming home from work and needed to be towed. They were prompt and professional. The service man, Lee or Les. Can’t read his name too well but he was very kind and caring and was concerned for my safety! They were to me in 25 minutes and I’m home safe and sound! Keep him!! Wish I could give 10 stars!

Absolutely terrible. They called me from a AAA request saying they are on the way and gave me a 1hr eta. They said I had to stay with the vehicle. So after waiting over an hr I call 40 west back and when they look into the status, I can hear the other guy start saying a bunch of excuses as to why my help has been cancelled. The rep gets back on the phone and said AAA cancelled my request...... these people seem to biting off more than they can chew with AAA contracts and then cancelling them for something worth more money while leaving people stranded. USE Mikes autobody and towing! Nathan the driver called to tell me he was on the way and actually showed up as promised and kept me updated.