5

I blew a tire on an on-ramp to 15S today and being in such a hairy spot I really needed someone to come and get me out of there ASAP. I called AAA and literally within 15 minutes of the call Matt from 40 West Towing was there. He was fast, friendly, courteous and understanding of my lack of knowledge about my own vehicle. Great service, would highly recommend them if you ever need a quick rescue in Frederick!

5

This is the 2nd time I have been here. Both times were 5 star. Fast, efficient, and friendly service. The price is fair for the service performed.

5

They came fairly fast after I made the call to AAA and really went out of their way trying to save me money and fix my tire issues so I wouldn't have to buy a new set. Then waited with me for the tow truck to come and scoop me up. That driver carried my sleeping son in his carseat into the tow truck and then again into the tire shop. So sweet! Thanks 40 West

5

AAA call answered super fast. Friendly guy hooked us up with a new battery and got us back on the road in no time.

5

I had a blowout on 70 West and no spare. The state police called 40 west for me. They showed up right on time. Kyle, who helped me out, was courteous, helpful, and alert (even though it was 4am). The quick ride to a solid tire shop was really inexpensive,even though AAA had tried to route me to a repair shop that was out of the way and doesn't sell tires. Would recommend to anyone. A++

5

My muffler fell off and was dragging as I was driving down I-70 late on Christmas night. I was totally unfamiliar with the area, so I put my blind faith in the nice MD state trooper who called 40 West for me. Although a 45 minute wait was long from my perspective, I thought it was a very good response time for near midnight on Christmas. Since I was far from my origin and destination, I was expecting to get towed and then to have to find a hotel room for the night. Instead, the tow truck driver was able to use some chains to hold my muffler and exhaust off the road. This allowed me to complete my trip that night. Considering that they could have made much more money off of me by towing and then doing a full repair the next day, I thought this was extremely honest behavior and worthy of my first Yelp review.

5

I have AAA and I have used their service many times. Tonight my son locked his keys in his car and 40 West showed up pronto. The driver was very nice and knew what he was doing.

5

I can not say enough good things about this business. The mechanics are tops and John the Supervisor really knows his stuff. I like the way he explains things on the phone so you can clearly understandind the problem and the people here do not make out like you are stupid, thanks! The people at the front desk and Bev and Arnold are so polite, nice and helpful and make you feel at ease. Keep up the good work!

1

Took my car there last summer. they apparently did work that I could have had done free with the dealer (catalytic convertor that is covered by the federal goverment) I didn't know about it... they did and the dumb manager told me about it afterwords and did not even try to discount or fix the situation. the kicker is the manager lied after the fact and changd his whole story making me out to be a liar... Big waste of money and no attempt to even remedy it. take your vehicle somewhere else.

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