40 West Auto Care & Towing

About 40 West Auto

40 West Auto - Earle Arnold 40 West Auto Care & Towing is a locally owned and operated auto repair facility. Since 1979, we have provided general maintenance and automotive repairs, road service and towing to the motoring public in Frederick, Maryland. We are a AAA Approved Auto Repair Shop, NAPA Auto Care Center and ASE Blue Seal Repair Facility.

We are conveniently located at 284 Montevue Lane in Frederick Maryland, across from Ft. Detrick.

Our repairs have a national warranty with NAPA for 12 months / 12,000 miles.

Our towing service is 24/7. We are nationally recognized by AAA as a Gold Level Preferred Service Provider providing 5 Diamond Service.

History

Earle Arnold began working in a gas station at age 14. He continued working part-time while attending Poolesville High School and Montgomery College. In 1977, Earle became the manager of 40 West Auto Care & Towing.

In 1988, Earle expanded to include the present location at 284 Montevue Lane. He retired from the gas station in 2004 to concentrate on the auto repair & towing services only. He retained the name 40 West because of their name recognition.

Earle enjoys giving back to his community by serving on several towing boards and keeping 40 West involved with a number of community agencies.

Code of Ethics
  • To perform high quality repair service at a fair and just price.
  • To have a sense of personal obligation to each customer.
  • To recommend the services, repairs and maintenance to the car owners that are necessary to maintain the vehicle in safe working order.
  • To use only products which are safe and which provide service, which equals or exceeds those recommended by the vehicle's manufacturer.
  • To service and repair the vehicles in a timely manner and to keep the customer informed of any and all changes including completion times.
  • To give the best customer service possible and in the case of any disputes, to provide a prompt and amicable resolution.
  • To insure that my entire staff conducts themselves in a professional manner and in keeping with the high standards of the automotive industry.
  • To notify the customer if appointments or completion promises cannot be kept.